Schedule your session

Please fill out the form below or give us a call to book your session.

When scheduling your session

Please indicate three different time slots. We will confirm one for your first session.
Sometimes we will suggest a different time due to availability limitations of our Therapists.
Sessions normally start on the hour, e.g. 8:00am; 9:00am etc.
Feel free to mention your preferred Therapist(s) when filling out the form.

Office opening hours

Monday to Friday: 8:00am to 10:00pm
Saturday: 11:00am to 4:00pm
Sessions on Saturday:
Online: a €25 surcharge applies
In-person: a €35 surcharge applies

Clients can also call and schedule their first session

Depending on the different office locations in Madrid, we open on Monday at 8:00am or 9:00am and close on Friday at 8:00pm or 10:00pm.
We can be reached by phone from Monday to Friday between 9:00am and 8:00pm.

Contact Us

This form does not contain sensitive personal information

First name

Last name

The type of session you prefer

For online sessions, which program do you use:

Your current location: city & country:

The fee (type of session) I would like to apply for, after the initial session:

If you have selected fee E: Please confirm your University, Company or Study Abroad Program:

Your mobile phone number (please incl. country code):

Students only: your 7 digit insurance participant ID. (Not your policy nr.):

If you want to use your insurance policy, please confirm the name of your insurance company:

Please indicate your preference for a male or female Counsellor / Therapist:

Your nationality:

Please indicate your preferred language:

Any information for us to know prior to scheduling?

We need 5 days notice to schedule 1st session:

Appointment date (first choice)

Schedule 60 min. for the evaluation session (1)

Appointment date (second choice)

Schedule 60 min. for the evaluation session (2)

Appointment date (third choice)

Schedule 60 min. for the evaluation session (3)

Payment via Bizum, bank transfer, or PayPal is required 2 days before your session to confirm booking

Counselling Madrid has a strict 2 day cancellation policy, or 24 hours for illness:

I've read & agree to the Counselling Madrid Privacy Policy & Terms and would like to book a session:

Please feel free to confirm the names of your preferred Counsellors / Therapists (optional):

Counselling Madrid is not a crisis service. If you’re experiencing a crisis (e.g. thoughts of suicide, thoughts of harming yourself or others, medical crisis, or in a dangerous situation), please call emergency services, tel. nr. 112, or head to the nearest Emergency Room (link on home-page):

How did you hear about us: